Shopping Process

Lianhezhongzhi Technology ( Shenzhen ) Co., Ltd., ( referred to as LHZZsz )  Shopping Process

Introduction

Welcome to the official website of Lianhezhongzhi Technology (Shenzhen) Co., Ltd., (referred to as LHZZsz ). We are committed to providing a convenient shopping experience for our customers. Below is a detailed shopping process guide.

Shopping Process

Registration and Login

• 1. Create an Account: New users need to register an account. Fill in accurate and truthful personal information, including name, email, and contact number. ( Registration Link )

• 2. Login: Existing users can log in directly. ( Login Link )

Browsing and Searching Products

• 1. Product Categories: Browse different product categories to find the desired items.

• 2. Search Function: Use the search bar to enter keywords and quickly find specific products.

Selecting Products

• 1. Product Details Page: Click on a product to view detailed information, including specifications, price, and stock availability.

• 2. Add to Cart: Once confirmed, click the " Add to Cart " button.

Viewing the Cart

• 1. Cart Page: On the cart page, review the selected items, modify the quantity, or remove unwanted items.

• 2. Apply Coupons: Enter a valid coupon code before checkout to enjoy discounts.

Checkout and Payment

• 1. Checkout Page: Click the " Checkout " button, fill in the shipping address, choose the delivery method, and select the payment method.

• 2. Confirm Order: Verify the order details, and click the " Submit Order " button to confirm. You will receive feedback within 24 hours; please check your email promptly. For urgent orders, please contact customer service.

• 3. Payment Methods: Supported payment methods include bank transfer, Alipay, WeChat Pay, etc. More payment methods are coming soon. (For other payment methods, please contact online customer service or other contact methods.)

Order Confirmation

• 1. Order Confirmation Email: After successfully submitting the order, the system will send a confirmation email to the registered email address, including order details and the order number.

• 2. Order Status Inquiry: After logging in, check the order status on the " My Orders " page.

Shipping and Delivery

• 1. Order Processing: Once the order is processed, we will arrange for shipment as soon as possible.

• 2. Logistics Information: After shipping, the system will send logistics information to the registered email. Users can check the delivery progress on the logistics company's website or contact customer service for assistance.

Receiving and Inspecting Goods

• 1. Sign for Goods: Upon receiving the goods, please carefully inspect the packaging and contents.

• 2. Inspection Report: If any issues are found, take photos and contact customer service within 14 days. (The time limit is based on the logistics information.)

After-sales Service

• 1. Return and Exchange Application: If a return or exchange is needed, log in to your account and submit a return/exchange request on the " My Orders " page. Fill in the detailed information and wait for customer service to process it. For details, please refer to the " Returns & Refunds Policy ".

• 2. After-sales Support: Our customer service team will contact you as soon as possible after receiving the request to handle your after-sales service.

Contact Us

If you have any questions about the shopping process or need further assistance, please contact us through the following methods:

• Company Name: Lianhezhongzhi Technology (Shenzhen) Co., Ltd.

• Email:
  

• • 1. Business Inquiries: winston@lhzzsz.com

• • 2. Customer Support: xieyejia@lhzzsz.com

• Landline: +86-0755-82778656

• Mobile: +86 15323875862

• Main Contact: Mr. Xie

• Tencent QQ: 28836680 ( Mr. Xie )

• Skype: live.c2a8ec407eb48aab

• WhatsApp: +86 15323875862

• Address: 

• 10D, Building B, World Trade Plaza, No. 9 Fuhong Road, Funan Community, Futian Street, Futian District, Shenzhen, Guangdong Province, China

By accessing and using our website, you agree to comply with this shopping process. We are committed to providing you with a quality shopping experience and look forward to serving you.

Updated on 10th, August, 2024

Best Regards

https://www.lhzzsz.com/

Please click to view the relevant policy links:

• Trading Instructions
• Frequently Asked Questions (FAQ)